Qmaizen Quality also introduces you to the accredited certification body to grant you an authenticated ISO certificate within an efficient time, effort, and cost.
► ISO 9001
Quality Management Systems–Requirements
is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction.
- ISO 9001:2008
- ISO 9001:2008/ COR 1:2009
- ISO 9001:2015
What are the SEVEN quality management principles?
1. Customer Focus
3. Engagement of People
4. Process Approach
6. Evidence-based decision making
7. Relationship Management
► ISO 22000
Food Safety Management–Requirements for any Organization in the Food Chain
specifies requirements for a food safety management system (FSMS) to enable an organization that is directly or indirectly involved in the food chain
- ISO 22000:2005
- ISO 22000:2005/ COR 1:2006
- ISO 22000:2018
► ISO 45001
Occupational Health and Safety Management System–Requirements with Guidance for use
gives guidance for its use, to enable organizations to provide safe and healthy workplaces by preventing work-related injury and ill health, as well as by proactively improving its OH&S performance.
- ISO 45001:2018
► ISO 10001
Quality Management–Customer Satisfaction–Guidelines for Codes of Conduct for Organizations
gives guidelines for planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct.
- ISO 10001:2007
- ISO 10001:2018
► ISO 10002
Quality Management–Customer Satisfaction–Guidelines for Complaints Handling in Organizations
gives guidelines for the process of complaints handling related to products and services within an organization, including planning, design, development, operation, maintenance, and improvement. The complaints-handling process described is suitable for use as one of the processes of an overall quality management system.
- ISO 10002:2014
- ISO 10002:2018
► ISO 10003
Quality Management–Customer Satisfaction–Guidelines for Dispute Resolution external to Organizations
gives guidelines for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been resolved by the organization.
- ISO 10003:2007
- ISO 10003:2018
► ISO 10004
Quality Management–Customer Satisfaction–Guidelines for Monitoring and Measuring
gives guidelines for defining and implementing processes to monitor and measure customer satisfaction.
- ISO 10004:1012
- ISO 10004:2018
► FSSC 22000
Food Safety System Certification
is an internationally accepted certification scheme based on a combination of ISO 22000 sector-specific PRP and FSSC additional requirements. FSSC 22000 has been developed in response to customer demands for a recognizable standard against which a food safety management system can be audited and certified.
When an organization is already certified against ISO 22000 only an additional review against technical specifications for sector PRPs and the FSSC Additional Requirements is needed to meet all Scheme requirements.
Hazard Analysis and Critical Control Point
is a management system in which food safety is addressed through the analysis and control of biological, chemical, and physical hazards from raw material production, procurement, and handling, to manufacturing, distribution, and consumption of the finished product.
The SEVEN Principles of HACCP
- Principle 1 - Conduct a Hazard Analysis
- Principle 2 - Identify the Critical Control Points
- Principle 3 - Establish Critical Limits
- Principle 4- Monitor CCP
- Principle 5 - Establish Corrective Action
- Principle 6 - Verification
- Principle 7 - Recordkeeping